United is a participant in International SOS.
For retirees it only acts as a resource. You can call International SOS with a simple medical question or in an emergency. You, as an employee or retiree of United, get 24-hour expert advice and assistance – whether you want to arrange vaccinations before traveling; get medical advice when you’re abroad; or receive immediate care in a medical emergency. International SOS services are designed to help you with any medical, personal, travel or legal problems when you are traveling outside of your home country.
If you need medical or security advice or assistance, call them 24 hours a day, 7 days a week:
If calling from: | Call Assistance Center in: | At this number: |
---|---|---|
U.S. or Canada | Philadelphia, PA | 1-800-523-6586 1-215-942-8226 |
Mexico or South and Central America |
Philadelphia, PA | 00-1-215-942-8226 |
Europe, CIS, Africa or the Middle East |
London | 44-208-762-8008 |
Asia, Australia or the Pacific Rim |
Singapore | 65-6338-7800 |
These three cities will refer you to a regional facility nearest your location for medical advice, plus offer foreign language assistance. As a retiree, you cannot use the smart phone app, or sign up for a personal account. But, you do have direct access to the International SOS website and information. From Flying Together, go to the Travel homepage, then, from the “In this Section” Menu in the upper right, select “Preparing for Travel”, then select MedAire and International SOS. Or, simply follow this link:
https://flyingtogether.ual.com/Travel/prepaingForTravelLandingPage/IntlSOSMedAire
From this page you have direct access to the United specific International SOS webpage that is loaded with helpful information for international travelers.
(accessible from mobile devices such as smart phones and tablets)
Current Departure, Arrival information and flight location in route.
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