I If you haven’t heard yet, starting August 1, 2025, the employeeRES pass rider access website will no longer be available. This is the site that pass riders use to make bookings if the employee/retiree set them up with their own username and password.  Today, when a pass rider logs in with their access, they’ll immediately see a message asking them to connect with their sponsoring retiree to link their MileagePlus account. This will let them use the United mobile app to create and manage their past travel bookings.

We’re planning to feature a United Daily next month to help everyone get ready before the pass rider access site goes away. It’s a great time for retirees to make sure their pass riders are all set up and linked. Of course, if a pass rider prefers not to use the mobile app or create a free MileagePlus account, that’s totally okay. Just keep in mind, the retiree will be solely responsible for handling all bookings, changes, and cancellations on their behalf.
One important reminder: it’s not okay for anyone to share their Flying Together or MileagePlus login info. It’s against United’s I.T. security policy and could result in the loss of pass travel privileges. I.T. takes this seriously—so let’s all be safe.

To make things easier, we’ve created a helpful resource page on Flying Together with step-by-step screenshots and FAQs to guide you through linking a pass rider’s account.  Here’s the link to our page on Flying Together: https://ft.ual.com/news/2024/09/23/pass-rider-update

Thank you and Take Care,

R

Ruth Morabito
President RUAEA