United Airlines Benefits Center (Central Time)
Phone: 1-800-651-1007
Hours: Monday–Friday, 7:00 AM – 7:00 PM CT
Website: flyingtogether.ual.com
For Traditional Medical, HMO, or Insurance questions; reporting the death of a retiree or spouse; address changes; and other benefits-related forms.
*Do not use for pass travel questions.*
United Employee Service Center
Phone (U.S.): 1-877-825-3729
Phone (International): 1-847-825-3729
Email: esc@united.com
*Do not use for pass travel questions.*
United Pass Line
Phone: 1-866-359-3727
For flight information and to create, modify, or cancel travel listings.
Password: Your birth date in MMDDYY format
$25 fee to create a new booking
Employee Travel Center
Travel Policies:
Retiree Travel Information
Travel Questions:
Submit questions through Help Hub:
helphub.ual.com
Search for "Employee Travel Inquiry"
Chat with a team member using the virtual chat assistant available on Travel pages within Flying Together
Launch Flying Together
➡ Then select Employee Services
➡ Then select Health & Insurance (YBR)
Launch Flying Together
➡ Then select Employee Services
➡ Then select My Rewards
➡ Then select Employee Discounts